Paul Pence

Mr. Pence has over fourteen years of desktop and server administration experience in the energy industry, specializing in CIP compliance and ITIL management practices.   With the objective of enabling end-users to achieve their goals, he focuses on problem-solving and quick, responsive, practical support.  Highlights of Mr. Pence’s experience include providing services to over 1,000 end-users; leading multiple Operating System and MS Office upgrade projects; EMS upgrade projects; new entity integrations; and rollouts of three different Control Rooms.